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Student Consumer Information

The Student Consumer Information regulations of the United States Department of Education require institutions participating in federally funded financial aid programs to make information about the institution available to current and prospective students. It is City College’s intention to provide complete and easy access to any information students need.

Performance Information Disclosure

The data presented here is for the past two years (2015-2016 and 2016-2017) for retention and placement and is calculated using the ABHES calculations. The student achievement rates for retention, placement, and/or licensure examination being disclosed are provided for information purposes only. Students should give the information appropriate weight in making an enrollment decision.

Retention Rate = (EE + G) / (BE + NS + RE)

EE = Ending Enrollment (Number of students in class, on clinical experience and/or leave of absence on June 30)
G = Graduates
BE = Beginning Enrollment (Number of students in class, on clinical experience and/or leave of absence on July 1)
NS = New Starts
RE = Re-Entries (number of students that re-enter into school who dropped from a previous annual report time period)

Placement Rate = (F + R)/(G-U)

F = Graduates placed in their field of training
R* = Graduates placed in a related field of training
G = Total graduates
U** = Graduates unavailable for placement

*Related field refers to a position wherein the majority of the graduate’s job functions are related to the skills and knowledge acquired through successful completion of the training program.
**Unavailable is defined only as documented: health-related issues, military obligations, incarceration, continuing education status, or death.

The third year of data (2014-2015) is included in the following document. These were the self-reported data submitted to ACICS (a prior accreditor) by the institution in that reporting year.

Annual Retention and Placement Rates

Retention and Placement as found in the report is based on the following formula:

1 – Retention calculated as:

consumerinfo_retentionformula

2 – Placement calculated as:

consumerinfo_placementformula

(*) Students excluded in the placement rates are documented as unavailable for placement due to continuing education, military service, pregnancy, death, or other health-related issues, incarceration, or who are ineligible in the United States due to visa restrictions.

Licensure Pass Rates

The student achievement rates for licensure examination disclosed are provided for information purposes only. Students should give the information appropriate weight in making an enrollment decision. 

The Net Price Calculator is a tool for students and parents to use to get an estimate of what it may cost to attend City College each year.

The estimate includes both direct and indirect educational costs.

  1. Direct: Student’s responsibility and includes tuition and fees
  2. Indirect: Personal living expenses such as room and board, or other expenses that would be incurred whether the student lives with their parents or on their own

The net price calculator estimates the amount of grant funding a student may be eligible to receive, and does not include other financial assistance that might be available, such as Veteran’s benefits or federal loans.

It is important to understand that the information you receive from the calculator is a broad estimate. Many factors come into play when we award financial aid to students. Final eligibility for aid is subject to the student completing the FAFSA, meeting eligibility requirements, meeting priority deadlines, and availability of funds.

City College provides individual tuition planning with an experienced financial aid officer. If you still have questions about the calculator, talk to a financial aid officer.

Federal regulations require all colleges to provide this calculator tool on their website to allow students to compare costs.

Financial Aid Code of Conduct

City College is committed to engaging in quality business practices with a reputation that values integrity, respect and truthfulness, and a strong commitment to the highest ethical standards.

The following financial aid code of conduct supplements the existing code of conduct by prohibiting specific behaviors with regard to financial aid and procurement of loans.

  1. No action will be taken by financial aid staff that could be perceived as a conflict of interest. Prohibited behaviors include revenue-sharing arrangements with lenders, steering borrowers towards specific lenders, and/or accepting money, gifts, or other benefits from lenders, guarantee agencies, or loan servicers.
  2. Financial aid staff are prohibited from accepting compensation for consulting arrangements or contracts to provide service to or on behalf of a lender; or for service on an advisory board, commission, or any group who has responsibilities with respect to education loans.

Financial aid is available to those who qualify. To find out if you are eligible for assistance, contact a Financial Aid Representative at the City College campus you wish to attend. The representative will ask you to bring along certain financial information. Together, you’ll assess the cost of your education; find federal grants, loans, state aid, veterans benefits, private loans, work study, scholarships; and make a determination how much of your costs may be covered through financial assistance.

City College will defer payment on your bill for the amount covered by financial aid as long as you’ve submitted the required paperwork, your eligibility for the aid has been confirmed, and you have agreed to a Payment Plan for paying any balance due to the school that is not covered by financial aid.

As soon as you enroll in school, you should apply for financial aid. Some aid is limited and is more likely to be available if you apply early. You will find the appropriate application forms in your enrollment packet. Continuing students should apply as soon as possible after the new year’s FAFSA form is distributed. Application deadlines are announced yearly.

The Student Financial Services Department will assist you in applying for any aid for which you may be eligible. However, it is your responsibility to make sure that the funds are received by the school.

Each nonpublic college, university, and school is required to inform students and employees at orientation and on its website of the existence of the Department of Law Enforcement sexual predator and sexual offender registry website (Florida Sexual Offenders and Predators) or you can call 1-888-357-7332 for access to the sexual predator and offender database. Sec. 943.043, F.S.

(This information may also be found in the City College Catalog)

City College defines a grievance as any situation arising from a college action which a student deems to cause them academic, financial or emotional distress. A grievance procedure is available to any student who believes a College decision or action has adversely affected his/her status, rights or privileges as a student. The purpose is to provide a prompt and equitable process for resolving student grievances.

Any student who has an ACADEMIC GRIEVANCE must follow this procedure:

  1. A student who has an issue with the decision of a faculty member on grades or attendance must first address the issue with the faculty member.
  2. If the student is unable to resolve the issue with the faculty member, then the student should elevate the matter to the program director.
  3. If the matter is still not resolved to the student’s satisfaction, the student may then take the grievance to the Director of Education with a written statement. This statement may be submitted in person or via email. The student should ensure that they have all the documentation to substantiate their grievance. The faculty member should also have all their materials to substantiate their position on the student’s grievance.

The written statement should include the following:

  • Nature of the issue
  • Date of the issue
  • Person(s) involved
  • Steps already taken
  • Key area(s) of concern
  • Desired outcome

The Grievance will be reviewed by appropriate members of the Academic team not limited to faculty, Program Chairs, the Director of Education and the Executive Director.  The student in addition to the written statement will have the opportunity to present their case to the specific team reviewing their grievance if they so desire. The decision of the Executive Director is final. In some circumstances, the input of the Vice President of Academic Affairs or the President may be sought. In these cases, their decision will be final.

Any student who has a NON-ACADEMIC GRIEVANCE must follow this procedure

  1. For any issue with academics not related to grades or attendance, the matter should be addressed to the Director of Education for that campus.
  2. For an issue with Financial Aid, the matter should be addressed the Director of Financial Aid.
  3. For all other issues, not covered under grades, academics or financial aid, the matter should be addressed to the Executive Director for that campus.

The student should prepare a written statement which should include the following:

  • Nature of the issue
  • Date of the issue
  • Person(s) involved
  • Steps already taken
  • Key area(s) of concern
  • Desired outcome

The Grievance will be reviewed by the campus Management team.  The student in addition to the written statement will have the opportunity to present their case to the management team reviewing their grievance if they so desire. The decision of the Executive Director is final. In some circumstances, the input of the Vice President of Academic Affairs or the President may be sought. In these cases, their decision will be final

Students who feel a grievance is not resolved by the college to their satisfaction may refer their grievance to: Executive Director, Commission for Independent Education, 325 W. Gaines Street, Suite 1414, Tallahassee, Florida, 32399-0400, (888) 224-6684 and/or ABHES, 7777 Leesburg Pike, Suite 314 N, Falls Church VA 22043; (703) 917-9503

Distance Education students, who have completed the internal institutional grievance process and the applicable state grievance process, may appeal non‐instructional complaints to the FL‐SARA PRDEC Council.  For additional information on the complaint process, please visit the FL‐SARA Complaint Process page