CORONAVIRUS (COVID-19): LATEST INFORMATION FOR EMPLOYEES AND STUDENTS

ADMISSIONS FREQUENTLY ASKED QUESTIONS

Get helpful information from our admissions team

For an online class students will login to MyCity Online platform using their email address and Student ID. The Student ID can be found on your schedule. The class materials, tests, assignments, and lectures have already been created and are easily accessible. Students will be able to communicate with other students and the faculty within the classroom platform, upload assignments and view grades.  

In a virtual synchronous class, faculty members will host live lectures via GoToMeeting. Students will be required to log into the meeting and will be able to see and hear the lecture portion of their class and ask questions. Students must log in to the class to earn attendance. The class will be held at the same time as the time listed on the student schedule. Assignments and tests will be emailed to students and returned via email to faculty.

Staff is currently working to move students into the online platform.  All students can view their schedules in the portal at myportal.citycollege.edu  Campuses are contacting students via email with changes to schedules.  You will be required to accept your schedule via email. The textbooks you need for your classes will be listed on your schedule.

If the classes shown on your schedule are currently available in the online platform, then you will be scheduled into the online version of the class.  If the class is NOT available in the online platform, when possible, the class will be scheduled as a virtual synchronous class for the same time and day as shown on student schedule.

Yes. Any student who has not already taken an online class will be required to complete an online orientation. The online platform has a different link and is not part of the student portal.  Students will be emailed log in information for the online platform https://mco.citycollege.edu as well as orientation information.

Natarsha Davis, Online Curriculum Support Specialist
Phone: 954-492-5353, ext. 2207 or Direct Line: 754-551-7218 ndavis@citycollege.edu

Students enrolled in a virtual synchronous class will be contacted by faculty members who will provide meeting information for the class as well as instructions for logging into the class

You will need a computer/phone and internet access. Students will be able to log into both GoToMeeting and MyCity Online via phone;  however, in order to complete and submit assignments, a computer, laptop or tablet with internet as well as Microsoft Word or Google Docs is necessary. Specific technical requirements are listed in the Catalog.

Main Catalog – Page 37-38

https://www.citycollege.edu/wp-content/static/catalog/City-College-Academic-Catalog.pdf

Altamonte Springs Catalog – Page 37

https://www.citycollege.edu/wp-content/static/catalog/Altamonte-Springs-Academic-Catalog.pdf

Contact the campus immediately. Contact the program director, faculty, or registrar. There are a number of free resources for students that allow for internet access.   

Link to Comcast free internet https://corporate.comcast.com/covid-19

Yes. City College understands that students are going to need extra help during this transition to online learning.

For students taking classes in MyCity online you can contact:

Natarsha Davis, Online Curriculum Support Specialist
Phone: 954-492-5353, ext. 2207 or Direct Line: 754-551-7218
Email: ndavis@citycollege.edu

List of all the faculty members and their emails by campus. 

Go to https://mco.citycollege.edu/ for more information. You will also be receiving a series of emails from MyCity Online with all the information and resources

No. All the dates will remain the same at this time. If for any reason, any calendar dates will need to be changed, the College will contact students and notify them.

Yes. If there are no restrictions and it is deemed safe for you to come onto campus. The college plans to have limited staff available at each campus provided that it is still permissible and safe for staff. In the event that it is not, a virtual meeting can be scheduled and you will be provided a meeting time and link.  

Yes. Students also have access to the virtual library at: https://proxy.lirn.net/CityCollege  AND Campus Librarians can still assist you via email or phone. Contact information can be found at: https://citycollege.libguides.com/campus

The Username for the Virtual Library is 25632

To get the password please email one of the individuals listed below. Include your student ID# in the subject line of the email

Your first contact should always be to the faculty member.  A listing of all faculty is on the website. The next staff member that you could contact would be the Program Chair. If necessary the Director of Education for your campus can be contacted:

 

City College continues to follow the format and guidelines outlined by the CDC with regard to group meetings. Many of the Clinical and Externship sites have ceased accepting students until such time as COVID-19 is no longer a threat.  Once that occurs and the sites again allow students, students can then resume those classes.

IG means Incomplete Grade for students who were taking a Pass/No Pass course.  Once students have completed the requirements for the course, it will change to being either Pass or No Pass.

City College is following the guidance of the CDC, local government, state government, affiliation sites and accrediting agencies. If those agencies enact changes, then City College will enact changes as well to ensure alignment and compliance with these agencies.

Students would be notified of any additional changes if any were to happen. Online and Virtual classes should not be impacted because staff and students will be working remotely.

Check the City College website for COVID-19 updates. https://www.citycollege.edu/emergency-notification/

Contact the Financial Aid Director at your campus either by phone or email.

City College wants to maintain a safe workplace and encourage and/or adopt practices protecting the health of employees, students, visitors or others. We also want to ensure the continuity of business operations.

We ask all employees and students to cooperate in taking steps to reduce the transmission of communicable diseases at the College.

Employees and students are reminded of the following:

  • Stay home when you are sick.
  • Wash your hands frequently with warm, soapy water for at least 20 seconds.
  • Cover your mouth with tissues whenever you sneeze, and discard used tissues in the trash.
  • Avoid people who are sick with respiratory symptoms.
  • Clean frequently touched surfaces.

City College provides alcohol-based hand sanitizers throughout the workplace and in common areas.

It is critical that employees/students do not report to work/classes while they are experiencing respiratory symptoms such as fever, cough, shortness of breath, sore throat, runny or stuffy nose, body aches, headache, chills or fatigue.

Please be aware that we are monitoring the CDC website and directives to ensure up to date information.

CDC Resources:

Florida Department of Health Resources:

The FL Department of Health (DOH) is operating a call center 24 hours a day, 7 days a week to respond to questions: 1-866-779-6121 or COVID-19@flhealth.gov.